What information do we collect? How do we use it?
We can ask you to provide us with personal data voluntarily. In general, such information is requested when you commission our property management services, or when we wish to commission your services in the context of property management, or when we require those details in order to be able to carry out our property management services adequately on behalf of our clients.
We can collect information about you for this purpose, such as your name, address, town or city of residence, email address, password, login codes, company, and your role in that company. We store these details.
We use your personal data and information we obtain from other sources exclusively for the purpose of DHVM’s property management activities. We may also have to provide your personal data to our clients and contractors for these purposes. We may disclose personal data to comply with applicable legislation or a court order, or on the instruction of a supervisory body, government or regulatory authority, both inside and outside your country of residence. We may also disclose personal data in the event of a merger, sale, or reorganisation that obliges us to transfer personal data to third parties involved in such a process.
Your permission and third-party data
By providing us with your personal data, you agree to us processing your information, including sensitive personal data, for the abovementioned purposes. You also agree to the transfer of your information for the abovementioned purposes if necessary. If we transfer your data in that way, we will enter into an agreement that guarantees the protection of your data if necessary. If you provide us with someone else’s data, you confirm they have appointed you to act on their behalf, agreed to the processing of their personal data, including sensitive personal data, and that you have informed them of your identity and the purposes (as described above) for which their personal data will be processed. We can inform them how we obtained their details when we first contact them.
How do we protect your data?
Security and retention period
DHVM ensures your data is adequately secured so that your data is protected from unauthorised use/access, amendment and unlawful destruction. Your data is stored for as long as necessary for the abovementioned purposes, or insofar as necessary to comply with statutory obligations and to resolve any disputes.
Access, correction and deletion
You can send requests for access, corrections, or deletion of data to us referencing your name and address. In principle, we respond to requests for access or corrections within 4 weeks. In the case of a request for deletion, we will delete the information in question as quickly as possible, unless the law and regulations prevent it.
We provide the use of a secure server to protect your information. Given the electronic nature of the internet, you do however accept the inherent risks associated with the use of our website, including but not limited to the security risks of interception, unauthorised access, the risks of corruption, and the risks of viruses or other harmful software.
Insofar as we provide links to other websites, we are not responsible for the content or privacy policies of these websites, nor for the way in which they manage the data of their users. Unless explicitly stated otherwise, we do not represent these websites or advertisers, neither are we authorised to act on their behalf. You should check the privacy practices of those third parties in any case.
You can ask us to set (more) passwords to obtain access to certain services or sections (portals) of our website or website(s). You yourself are the only party responsible for the management and use of each password you ask us to set.
DHVM takes your privacy very seriously. Please do not hesitate to contact us if you have any requests or comments.
Although we have taken the utmost care with the content of this website, DHVM will not be liable for the consequences of incomplete or inaccurate information.